Symptom
- You may use SCIM and SCIM2 API in your own application to manager users and teams of SAP Analytics Cloud
- What is support strategy if you get any issue in your own application?
Environment
- SAP Analytics Cloud, Enterprise Edition
Resolution
- If you get any issue in your own application, please try to simulate it in Postman or any other well-know free tools for testing APIs (Refer to SAP KBA 3422034)
- We will support the API only when the issue could be produced in such tools. So, you need to find out the detail of API call (URL, header, body, etc.) from your application in advance.
- If you are using the API in SAP IPS, you can create case to component BC-IAM-IPS.
- If you are using the API in your custom ABAP program, it will be considered as Consulting issue, which is out scope of SAP Support, so please work with your consulting resource to debug the custom code.
- If you are using the API in non-SAP applications, please reach out to the application vendor.
See Also
- SAP Analytics Cloud REST API - Managing Users and Teams
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics, OAuth, SCIM, SCIM2, API, REST, Restful, User, Team , KBA , LOD-ANA-LS , Licensing and Full User Equivalent , LOD-ANA-ADM , SAC Administration , How To
Product
SAP Analytics Cloud 1.0