3561824 - Employee Real-Time Sync feature Enablement

• Process details on How to Enable Employee  Real Time Sync feature Toggle 
• How to create new person and employment entities using the same email address without causing issues in syncing the accounts in real time.

SAP SuccessFactors HCM Suite

• For Example: Create Account A using the email address 001@sample.com and deactivate the account. Then, Update Account A's email to 001@sample.com.old.Create Account B using the same initial email address 001@sample.com.
• As per our regular sync process, it will sync Accounts A and B together, which may cause issues in separating them.
• Hence, the solution is to make the changes immediately (via Employee Real Time sync) in IAS to avoid account A and B break. 

Address user sync conflict issue having hard dependency on sync sequence.

SuccessFactors has built up "Employee Real time sync" to IAS feature, released in 2H 2025 To address the sync issue which requires restricted sync sequence, Employee real time sync feature can help to notify IPS to pull employee's immediate changes to IAS

This feature has been designed to address sync issues that require a restricted sync sequence.

Here's how it works:

• The Employee Real Time Sync feature notifies IPS to pull immediate changes to IAS. This is particularly beneficial in maintaining the integrity of the data between the two systems.
• The feature monitors changes on account type (employee <-> others, others to employee), account status (active <-> inactive), and login name only.
  These parameters have been chosen as they are critical for enhancing security.

Please note that this feature is in its beta version and currently  Employee Real Time Sync feature is hidden with toggle off.  

Post 2H 2025 release -Enablement of  Employee real-time sync  is self-service to customers  where customer admin can enable  directly in Admin UI.For more details refer:  Managing Identity Authentication/Identity Provisioning Real Time Sync | SAP Help Portal 

It's similar to New Hires as per Manage Real-Time Sync of New Hires from SAP SuccessFactors to Identity Authentication with Identity Provisioning. The ONLY change is at Step 19. For step 19: please check the box for "Employee" as per below snapshot from Demo:

Note: 

Employee Real Time sync will only sync the changes for creating users and updating users. It is not designed to work for deletion of users. A fully sync job will be required to pick up these changes as per IAS standard behavior. 

SAP Help Portal Manage Real-Time Sync of New Hires from SAP SuccessFactors to Identity Authentication with Identity Provisioning

Real Time Sync Feature, toggle enablement, feature, employee, employees, SF, SFSF , KBA , LOD-SF-PLT-IPS , IPS integration & sync with BizX , LOD-SF-PLT-RBP , Role Based Permissions , Product Enhancement