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3561875 - ASE version is not as expected after running saphostctrl upgrade - SAP ASE for Business Suite

Symptom

  • Updating ASE to a higher version using saphostctrl:

    /usr/sap/hostctrl/exe/saphostctrl -user sapadm XXXXX -function LiveDatabaseUpdate -dbname SID -dbtype syb -updatemethod Execute -updateoption TASK=UPDATE_ASE -updateoption DROP_LOCATION="sapmnt/ASE"  

  • Fails with client terminal message:

    Error Message: "Error: Command execution failed. : ASE version is not as expected after running Sybase installer. Please contact SAP support. (fault code: 127)

    From dev_sapdbctrl log:
    [PID 26013] SAP_DB_LiveUpdate:  LiveUpdate failed
    [PID 26013] *** ERROR => 'Database live update' failed: ASE version is not as expected after running sybase installer. Please contact SAP support. [sapdbctrl.cp 5207]

    From LiveUpdate.log:
    UPDATE_ASE_PRE_CONFIG=ok
    TASK_NAME=UPDATE_ASE_SOFTWARE
    UPDATE_ASE_SOFTWARE=ASE version is not as expected after running sybase installer. Please contact SAP support




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Environment

SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite

Product

SAP Adaptive Server Enterprise 16.0 ; SAP NetWeaver all versions

Keywords

ASE version is not as expected after running sybase installer, business suite, upgrade failed , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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