Symptom
Internal Hire was initiated from Recruiting, but didn't reach to Onboarding Dashboard.
BPE tile error: 'JobInfo: Work Hours Per Week is a required field and cannot be blank.'
Note: The mentioned field JobInfo > Work Hours Per Week is just a sample, it can happen to any field!
Environment
SAP SuccessFactors Onboarding
Cause
In Manage Business Configuration > jobInfo, the sample field Work Hours Per Week is marked as Mandatory = Yes
. However, no mapping is configured for this field in Recruit to Hire Data Mapping > jobInfo.
Since the internal hire process was initiated from Recruiting, a value must be passed for the Work Hours Per Week field, as it is mandatory in Employee Central.
Resolution
To resolve the error, follow these steps:
- Update the Mapping Configuration:
Navigate to Admin Center > Recruit to Hire Data Mapping > jobInfo.
Map the Work Hours Per Week field to a corresponding field in RCM. - Ensure Data Consistency:
Verify that the corresponding value for Work Hours Per Week is being passed from RCM to Onboarding. - Restart the Business Process:
After updating the mapping, restart the affected business process in the BPE tile.
Furthermore:
-
Ensure that all mandatory Employee Central fields in the Recruit to Hire Data Mapping are properly configured and mapped.
-
Use the Check Tool or export the mapping configuration file to identify other mandatory fields that may also lack mapping (if they are Mandatory in Recruit to Hiring Data Mapping, but has an empty value in Check Tool, this can also leads to mapping issues).
- Check Tool > Validation > Application: Onboarding.
- Select "Data Mapping between Recruiting Management and Onboarding is consistent".
- Run Check > Enter Application ID of Affected candidate.
- Note all fields with missing values.
- Confirm in Recruit to Hire Data Mapping if they are marked as Mandatory
- If marked, value is not passing and you are still facing mapping issues within BPE Tile, the recommendation is to map and pass these values as well.
See Also
Keywords
crossboarding, internal, hire, issue, candidate, missing, onboarding, dashboard, reach, error, bpe, tile, is a required field and cannot be blank, OBX, 2.0 , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem