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3562400 - Recurring schedule is not modified after making database configuration changes

Symptom

  • Once database configuration for a crystal report is updated with username/password, the existing recurring schedule is not getting modified with updated values.
  • Recurring schedule fails with error: Error in File ~tmpxxxxxxxxx.rpt: Unable to connect: incorrect log on parameters. Details: [Database Vendor Code: 1017]
  • After the change, if a new recurring schedule is created it works fine.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • All supported Operating System

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

4.x, BI, crystal reports, reports, database, configuration, change, username, password, update, custom database, reschedule, recurring, fail, data source , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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