Symptom
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
- Two workflows have been activated based on business requirements: A) Submitted By B) Ledger - Workflow Step.
- The "Submitted By" workflow is "Group 1 for Verifying G/L Journal Entries," and the Ledger - Workflow Step is a custom one called "Ledger - Workflow Step."
- The workflow order has been set up in the "Manage Workflow" application, the standard order has been deactivated, and new workflow orders have been created to prioritize the Ledger - Workflow over the Verifying G/L Journal Entries workflow.
- The workflow is not triggering at all.
- The Ledger - Workflow should only trigger the approver who is defined in the teams app. However, it is triggering both workflows if the submitter is part of another workflow.
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Environment
SAP S/4HANA Cloud Public Edition
Product
SAP S/4HANA Cloud Public Edition all versions
Keywords
Journal Entry, Workflow, SAP S/4HANA Cloud Public Edition, Ledger Based workflow, Verifying G/L Journal Entries, Workflow not triggering, Manage Workflow application, Workflow order. , KBA , FI-FIO-GL-2CL , Fiori UI for General Ledger Accounting (Public Cloud) , Problem
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