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3562478 - Error during phase PREP_EXTENSION/EHP_INCLUSION of Upgrade using Software Update Manager

Symptom

During the upgrade of S/4HANA 2023, an error occurs in the phase PREP_EXTENSION/EHP_INCLUSION using Software update manager

Summary of Error:
=================
- Module:              PREP_EXTENSION/Extension module
- Phase Name:          PREP_EXTENSION/EHP_INCLUSION
- Phase Log File:      EHP_INCLUSION.LOG
- Error Message:       Last generated error message:
Found 1 components where stack release = source release where KEEP is not allowed, see phase log
'EHP_INCLUSION.LOG' for details!
Please check, if an ACP is missing or if your stack file is invalid!
If you put new packages in the download directory, use option 'init' to upload them

EHP_INCLUSION.LOG

4 ETQ399 Add-On SRA004: (preliminary) KEEP YOURS decision has been reset.
4EETQ399 Component 'UICRM001': stack release = source release, but according to the import conditions KEEP is not allowed!
3 ETQ399 Log Scanner: Start scanning log file 'log/SPDA_EHP_INCLUSION.LOG'
3 ETQ399 Log Scanner: Finished scanning log file 'log/SPDA_EHP_INCLUSION.LOG' (from offset 50978 until 55074)
1EETQ399 Last generated error message is: Found 1 components where stack release = source release where KEEP
1EETQ399Xis not allowed, see phase log 'EHP_INCLUSION.LOG' for details!
1EETQ399XPlease check, if an ACP is missing or if your stack file is invalid!
1EETQ399XIf you put new packages in the download directory, use option 'init' to upload them
1EETQ204 Upgrade phase "EHP_INCLUSION" terminated with severe errors.


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Environment

Software Update Manager (SUM) 2.0 

Product

SAP S/4HANA all versions

Keywords

S/4HANA, upgrade, PREP_EXTENSION/EHP_INCLUSION, error, ACP, stack file, component, Software Update Manager, SUM, EHP_INCLUSION.LOG, uninstall, Fiori. , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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