SAP Knowledge Base Article - Public

3562502 - "Save" button grayed out when updating Custom Card

Symptom

In the Manage Home Page, the "Save" button becomes grayed out after making a change to the 'Content' field of a custom card. This prevents the changes from being saved, affecting all users.

The same happens when I try to create a new custom card. "Save" button is grayed out, not allowing to proceed with the creation of the custom card.

This issue is happening in the 2501 monthly release for sales demos.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Navigate to Manage Home Page > Organizational Updates.
  2. Expand the Organizational Announcements section.
  3. Click the pencil icon to edit one of the cards.
  4. Scroll down to the 'Navigation' section.
  5. Make a change to the 'Content' field.
  6. Once you click outside the field, the 'Save' button becomes grayed out.

Cause

Resolution

The solution of this issue is currently under investigation. Please follow this KBA for updates.

See Also

Keywords

Manage Home Page, Custom Card, Content Update, Save Button, Grayed Out, Organizational Updates, Organizational Announcements , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , Bug Filed

Product

SAP SuccessFactors HCM Suite all versions