Symptom
Internal candidate contactEmail column shows blank in Ad-hoc report and Integration Center report.
However, in internal candidate profile page the contactEmail field shows value.
Environment
- SAP SuccessFactors Recruiting Management
Resolution
It's an expected behavior.
At the current time, all internal candidate related mails will only be sent to the email address which configured in the user data file (UDF).
It does not use the contact mail field in internal candidate profile.
So the cntactEmail field value is not stored in Data Base.
That's why in Ad-hoc report and Integration Center report.
If sm-mapping for contactEmail field is configured in Candidate Profile Template, the mapped value will show up in internal candidate profile page.
Keywords
internal profile, contact email, integration centre, UDF , KBA , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , Problem