Symptom
Button Open Product Planning Details on customer demand is disabled for business user ABC while enabled for some other business users.
ABC represents business user ID.
Environment
SAP Business ByDesign
Reproducing the Issue
- Logon system as business user ABC.
- Navigate to work center Outbound Logistics Control, access view Customer Demand.
- Select any customer demand, button Open Product Planning Details is disabled.
Cause
Work center Supply Planning is not assigned to business user ABC.
Resolution
- Logon system as a key user.
- Navigate to work center Application and User Management, access view Business Users.
- Find business user ABC, click Edit - Access Rights.
- Select tab Work Center and View Assignment, assign work center Supply Planning and click Save.
See Also
Keywords
Product Planning Details, Business User, Customer Demand, Disabled, Access Right , KBA , AP-CR-CR , Customer Requirement , Problem
Product
SAP Business ByDesign all versions