SAP Knowledge Base Article - Public

3562602 - Button Open Product Planning Details for Customer Demand is Disabled

Symptom

Button Open Product Planning Details on customer demand is disabled for business user ABC while enabled for some other business users.

ABC represents business user ID.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Logon system as business user ABC.
  2. Navigate to work center Outbound Logistics Control, access view Customer Demand.
  3. Select any customer demand, button Open Product Planning Details is disabled.

Cause

Work center Supply Planning is not assigned to business user ABC.

Resolution

  1. Logon system as a key user.
  2. Navigate to work center Application and User Management, access view Business Users.
  3. Find business user ABC, click Edit - Access Rights.
  4. Select tab Work Center and View Assignment, assign work center Supply Planning and click Save.

See Also

Keywords

Product Planning Details, Business User, Customer Demand, Disabled, Access Right , KBA , AP-CR-CR , Customer Requirement , Problem

Product

SAP Business ByDesign all versions