SAP Knowledge Base Article - Public

3562831 - How to Determine the Delivery Plant in a Solution Order - SAP S/4HANA Cloud Public Edition

Symptom

When adding a sales item to a solution order, the delivery plant remains empty or is auto determined as an unexpected delivery plant.

Environment

SAP S/4HANA Cloud Public Edition

Resolution

When processing an sales item, the system automatically attempts to determine the associated delivering plant from the master data.
The system uses the following search strategy. It checks, in descending order, whether a specification exists:

  1. The customer material (App: Manage Customer Materials)
  2. The customer master (App: Manage Customer Master)
  3. The material master (App: Display Material)

If nothing is found, no delivering plant is set in the sales item.

Keywords

SAP S/4HANA Cloud Public Edition, Solution Order, Delivery Plant, Plant Determination, Sales Area, Product, Master Data, Sales Item, Customer Material, Customer Master, Material Master , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , How To

Product

SAP S/4HANA Cloud Public Edition all versions