Symptom
When adding a sales item to a solution order, the delivery plant remains empty or is auto determined as an unexpected delivery plant.
Environment
SAP S/4HANA Cloud Public Edition
Resolution
When processing an sales item, the system automatically attempts to determine the associated delivering plant from the master data.
The system uses the following search strategy. It checks, in descending order, whether a specification exists:
- The customer material (App: Manage Customer Materials)
- The customer master (App: Manage Customer Master)
- The material master (App: Display Material)
If nothing is found, no delivering plant is set in the sales item.
Keywords
SAP S/4HANA Cloud Public Edition, Solution Order, Delivery Plant, Plant Determination, Sales Area, Product, Master Data, Sales Item, Customer Material, Customer Master, Material Master , KBA , CRM-S4-SOL-SLO , S4CRM: Solution Order , How To