SAP Knowledge Base Article - Preview

3562988 - Troubleshooting Single Sign-On (SSO) Authentication Issues in Windows Client

Symptom

Users encounter authentication problems when logging in to the SAP Field Service Management (FSM) Windows Client, such as:

  • SSO failures
  • Token-related errors
  • Session expiration
  • Redirect loops or incomplete login flows 


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Environment

  • SAP Field Service Management Windows Client
  • SSO using SAML or OIDC

Product

SAP Field Service and Asset Management 1.0

Keywords

fsm, windows client, authentication, single sign on, login failure, token error, session expiration, redirect loop, incognito mode, browser settings, device time, SAML, OIDC, troubleshooting, diagnostic tools , KBA , CEC-SRV-FSM-WIN , FSM Mobile - Windows , CEC-SRV-FSM-SH , FSM Shell Host , CEC-SRV-FSM , Field Service Management , Bug Filed

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