SAP Knowledge Base Article - Public

3562991 - Duplicate Values in fields/Lists on SuccessFactors Mobile Application- Time off

Symptom

  • When attempting to apply leave from the SuccessFactors mobile application, the fields displays duplicate values.
  • Each value in the fields are repeated multiple times, making it difficult for users to select the desired value.
  • The issue is specific to the mobile application and does not occur on the web interface.

Environment

  • SAP SuccessFactors Mobile
  • SAP SuccessFactors Employee Central Time Off

Reproducing the Issue

  1. Log in to the mobile application.
  2. Attempt to apply for leave.
  3. Select the field.
  4. The duplicate values are visible.

Resolution

  • The fix will be released on Part of Mobile release fix 2502 which will be with the SF mobile app update available in the last week of Feb 2025.
  • Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Keywords

time off, mobile, SuccessFactors, Mobile Application, Duplicate Values, Leave Application, INC10709425, MOB-94057 , KBA , LOD-SF-EC-TIM-MOB , Time Mobile , Problem

Product

SAP SuccessFactors Time Tracking all versions