3563046 - Validation Business Rule for Emergency Contact displays error even though it is already completed - Onboarding

Emergency contact displays validation message even when candidate fulfills mandatory fields in Personal Data Collection.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors Onboarding

1. Configure a business rule to display an error message if candidate doesn't add values to the mandatory fields under Emergency Contact Portlet;
2. Initiate Personal Data Collection as the candidate and fulfill all mandatory fields;
3. Try to proceed and submit task, error message to enter a valid value is still displayed;
4. Candidate is unable to proceed and complete PDC step.

Emergency Contact has Data Type in Manage Business Configuration as "STRING", this is standard configuration and cannot be changed.

Therefore, in the created business rule, you'll be able to configure criteria only as "Text", but you've added value as "Yes" instead of "Y".

Instead of adding value "Yes", please change it to "Y", as this value will then match the code of picklist.

Above Business Rule is only an example. If you have questions of how to configure a rule basing on your own business requirements, we suggest you to contact your Implementation Partner. It is not Support Scope to address how to/implementation queries.

3052127 - How to make National ID to be mandatorily entered by the new hire through a rule - SAP for Me

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