SAP Knowledge Base Article - Public

3563075 - Click-to-Sign Feature Not Working on Mobile – Onboarding 1.0

Symptom

The "Click to Sign" option cannot be used for signing forms in Onboarding/Offboarding 1.0 on mobile devices.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

By system design, the "Click to Sign" feature is not supported on mobile devices in Offboarding 1.0.

Resolution

Please submit an enhancement idea to the Customer Influence for consideration, if this is an important feature/function you would like to see made in Onboarding in a future release. For how to raise an enhancement idea, refer to the KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products.

See Also

Keywords

Click, to, Sign, mobile device, not, function, working, signing, form, Onboarding 1.0, Offboarding 1.0, mobile devices, signature, SF, Success, Factors, Onboarding 1.0, OBD, ONB, LOD-SF-OBD, , KBA , LOD-SF-OBD-MOB , Mobile Interface , LOD-SF-OBD-C2S , Click to sign , LOD-SF-OBD-FRM , Country Compliance Forms , Problem

Product

SAP SuccessFactors Onboarding all versions