SAP Knowledge Base Article - Preview

3563210 - Workflows Remain Visible on Home Screen After Approval in SAP SuccessFactors Employee Central

Symptom

  • When accessing workflows in the SAP SuccessFactors instance hosted on DC22 and DC33, approved workflows remain visible as pending in the approver's queue.
  • This issue occurs across all workflows in the system. Despite approval being completed, the workflow remains displayed in the pending state until the screen is refreshed.


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Environment

  • SAP SuccessFactors HCM Core
  • SAP SuccessFactors Employee Central
  • Workflow Management
  • Data Center: DC22 and DC33

Product

SAP SuccessFactors Employee Central all versions

Keywords

SAP SuccessFactors, Employee Central, Workflow, Home Screen, Approval, Visible, Migrate To-Do Entries to Card Service, Provisioning, Scheduled Jobs, Job Owner, To-Do Category, Monitor Jobs. , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-PLT-LHOM , Latest Home Page , Problem

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