SAP Knowledge Base Article - Public

3563263 - System automatically change lean service product from Service tab to Material tab in Maintenance Order - SAP S/4HANA Cloud Public Edition

Symptom

  • When adding lean service product in Service tab of maintenance order's operation, the system automatically change the product from Service tab to Material tab.
  • Warning message "Material XXX is not a procured service; refer to "Material" section" is displayed, Message no. EAM_SERVPROC002.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create a maintenance order.
  2. Add service product in Operation -> Service tab.
  3. Observe that the system automatically change the product from Service tab to Material tab.
  4. Warning message "Material XXX is not a procured service; refer to "Material" section" is displayed, Message no. EAM_SERVPROC002.

Cause

Missing configuration.

Resolution

  1. Refer to the pre-requisites mentioned in Help documentation Determining Purchasing Details for Components and Lean Services.
  2. Created an external procurement profile for each material group using the configuration activity 103477 - Create Default Value Profiles for External Procurement.
  3. Assign external procurement profiles to the relevant combinations of planning plant and maintenance order type using the configuration activity 103478 - Default Values for Task List Data and Profile Assignments.

See Also

Determining Purchasing Details for Components and Lean Services

Keywords

Procured service, automatically jump. , KBA , PM-FIO-2CL , Fiori User Interface (UI) for PM (Public Cloud) , PM-FIO-WOC-2CL , Fiori UI for PM Maintenance Processing (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions