SAP Knowledge Base Article - Public

3563393 - Issue with Product Attributes

Symptom

After copying a quote in CPQ, the autocomplete attributes are returning a different value in product configuration.

Environment

SAP CPQ

Reproducing the Issue

  1. Create one autocomplete attribute sourced from a custom table
  2. Add the attribute to a product
  3. Create a quote and configure product into it
  4. Copy the quote
  5. Check that autocomplete attribute in copied quote contains a different value then the original quote.

Cause

This happens because custom table entries have been changed, and value stored is EntryId, not the value displayed.

Resolution

To shift the logic of storing entryId, application parameter should be disabled (set to False): Always Load Autocomplete Selected Values from Custom Table

Keywords

CPQ, EntryId, Custom Table, Autocomplete attribute, Quote, Copy. , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2025