Symptom
A nettable relationship between the accounts ABC and DEF has been established, however when performing a manual clearing for account ABC, the open items if the account DEF are not available for selection.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Receivables Work Center > Customer Accounts
- Search for the Account ID ABC
- Click View
- Click "Clear Manually" under Trade Receivables tab > Invoices / Payments subtab
- The open documents of the account DEF are not available for selection
Cause
The Account IDs (ABC and DEF) are both Mixed Accounts.
According to the below documentation, it is not possible to maintain a netting relationship between a mixed account (a business partner who is both a customer and a supplier), and another business partner.
Help Documentation: Netting of Payables and Receivables
Resolution
This is a system behavior as per the provided documentation.
See Also
KBA 2348231 - Netting Functionality: For a Mixed Account The Supplier Invoices Are Not Displayed as Open Items In The Customer Account Monitor And The Opposite Is Also True
Keywords
Netting, Payables, Receivables, Mixed Accounts, Business Partners, Relationship Type, Manual Clearing, Open Items, Account IDs , KBA , SRD-FIN-ACR , Receivables , SRD-FIN-ACP , Payables , Problem