Symptom
When fetching order details from S/4HANA using SAP S/4HANA Order Management and the order contains big number of entries, the outbound S/4HANA API failed with Read timed out after 20s. See below error trace.
Exception: java.net.SocketTimeoutException Message: Read timed out Stacktrace: sun.nio.ch.NioSocketImpl.timedRead(NioSocketImpl.java:288) sun.nio.ch.NioSocketImpl.implRead(NioSocketImpl.java:314) sun.nio.ch.NioSocketImpl.read(NioSocketImpl.java:355) sun.nio.ch.NioSocketImpl$1.read(NioSocketImpl.java:808) java.net.Socket$SocketInputStream.read(Socket.java:966) sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:484) sun.security.ssl.SSLSocketInputRecord.readHeader(SSLSocketInputRecord.java:478) sun.security.ssl.SSLSocketInputRecord.bytesInCompletePacket(SSLSocketInputRecord.java:70) sun.security.ssl.SSLSocketImpl.readApplicationRecord(SSLSocketImpl.java:1465) sun.security.ssl.SSLSocketImpl$AppInputStream.read(SSLSocketImpl.java:1069) org.apache.http.impl.io.SessionInputBufferImpl.streamRead(SessionInputBufferImpl.java:137) org.apache.http.impl.io.SessionInputBufferImpl.fillBuffer(SessionInputBufferImpl.java:153) org.apache.http.impl.io.SessionInputBufferImpl.readLine(SessionInputBufferImpl.java:280) org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:138) org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:56) org.apache.http.impl.io.AbstractMessageParser.parse(AbstractMessageParser.java:259) org.apache.http.impl.DefaultBHttpClientConnection.receiveResponseHeader(DefaultBHttpClientConnection.java:163) org.apache.http.impl.conn.CPoolProxy.receiveResponseHeader(CPoolProxy.java:157) org.apache.http.protocol.HttpRequestExecutor.doReceiveResponse(HttpRequestExecutor.java:273) org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:125) org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:272) org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:186) org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110) org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83) org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56) org.springframework.http.client.HttpComponentsClientHttpRequest.executeInternal(HttpComponentsClientHttpRequest.java:87) org.springframework.http.client.AbstractBufferingClientHttpRequest.executeInternal(AbstractBufferingClientHttpRequest.java:48) org.springframework.http.client.AbstractClientHttpRequest.execute(AbstractClientHttpRequest.java:66) org.springframework.web.client.RestTemplate.doExecute(RestTemplate.java:782) org.springframework.web.client.RestTemplate.execute(RestTemplate.java:717) org.springframework.web.client.RestTemplate.exchange(RestTemplate.java:608) de.hybris.platform.sap.saps4omservices.services.impl.DefaultSapS4OMOutboundService.sendRequest(DefaultSapS4OMOutboundService.java:252) de.hybris.platform.sap.saps4omservices.services.impl.DefaultSapS4OMOutboundService.fetchOrderDetails(DefaultSapS4OMOutboundService.java:161) de.hybris.platform.sap.saps4omservices.order.services.impl.DefaultSapS4OMOrderService.fetchOrderDetailsFromBackend(DefaultSapS4OMOrderService.java:162) de.hybris.platform.sap.saps4omservices.order.services.impl.DefaultSapS4OMOrderService.getOrderForCode(DefaultSapS4OMOrderService.java:94) de.hybris.platform.sap.saps4omservices.order.services.impl.DefaultSapS4OMOrderService$$FastClassBySpringCGLIB$$8d7a2c85.invoke(<generated>) |
And increasing endpoint proxy timeout doesn't work for this.
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Environment
SAP Commerce Cloud, integration extension pack
Product
SAP Commerce Cloud, integration extension pack 2211
Keywords
Socket Timeout Exception, Order History, S/4HANA, saps4omservices, connectionTimeout, read timeout , KBA , CEC-SCC-INT-S4I-S4O , S4 Order Management , Problem
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