Symptom
- In the processing of Sales Orders, the 'Created by' field in the Purchase Requisition (PR) is recorded as the Finance Manager (CFM) who approves the credit block on the Sales Order.
- The expectation is for the 'Created by' field to display the Sales Order handler as the PR creator, not the Finance Manager.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a Sales Order with a credit block.
- Have the Finance Manager approve the credit block.
- Check the 'Created by' field in the corresponding Purchase Requisition (PR).
Cause
- When a Sales Order is created, the system simulates the creation of a PR and assigns a number to it.
- If the Sales Order is saved with a credit block, this "draft" PR is deleted.
- Once the credit block is removed, the system creates a new PR document. The user who processes the release of the block is assigned as the 'Created by' user for the PR.
Resolution
- Understand that when a Sales Order is not blocked, the 'Created by' user for the PR will be the same as the user who created the Sales Order.
- If the Sales Order is credit blocked, the 'Created by' user for the PR will be the user who releases the block, as this is when the PR is actually created.
- This is standard and correct behavior.
See Also
Keywords
Sales Order, Purchase Requisition, PR, Created by, Credit Block, Approval, Finance Manager, User, SAP S/4HANA Cloud Public Edition, Sourcing and Procurement, Operational Procurement, Purchase Requisitions Processing, MM-PUR-REQ, Product Function. , KBA , MM-PUR-REQ-2CL , Purchase Requisitions (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions