SAP Knowledge Base Article - Public

3563727 - Incorrect Assignment of PR Creator in Sales Order Credit Block Approval

Symptom

  • In the processing of Sales Orders, the 'Created by' field in the Purchase Requisition (PR) is recorded as the Finance Manager (CFM) who approves the credit block on the Sales Order.
  • The expectation is for the 'Created by' field to display the Sales Order handler as the PR creator, not the Finance Manager.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Create a Sales Order with a credit block.
  2. Have the Finance Manager approve the credit block.
  3. Check the 'Created by' field in the corresponding Purchase Requisition (PR).

Cause

  • When a Sales Order is created, the system simulates the creation of a PR and assigns a number to it.
  • If the Sales Order is saved with a credit block, this "draft" PR is deleted.
  • Once the credit block is removed, the system creates a new PR document. The user who processes the release of the block is assigned as the 'Created by' user for the PR.

Resolution

  1. Understand that when a Sales Order is not blocked, the 'Created by' user for the PR will be the same as the user who created the Sales Order.
  2. If the Sales Order is credit blocked, the 'Created by' user for the PR will be the user who releases the block, as this is when the PR is actually created.
  3. This is standard and correct behavior.

See Also

Keywords

Sales Order, Purchase Requisition, PR, Created by, Credit Block, Approval, Finance Manager, User, SAP S/4HANA Cloud Public Edition, Sourcing and Procurement, Operational Procurement, Purchase Requisitions Processing, MM-PUR-REQ, Product Function. , KBA , MM-PUR-REQ-2CL , Purchase Requisitions (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions