3563771 - Portal runtime exception while accessing portal with standard Ajax Desktop

• Portal runtime error encountered when accessing Enterprise portal irj/portal
• The issue is consistent across all browsers and users
• We can see below Error in default trace file

com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Application name : com.sap.portal.navigation.portallauncher
Component : com.sap.portal.navigation.portallauncher.default
Component class : com.sapportals.portal.navigation.PortalLauncher
User : Administrator
    at com.sap.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:780)

Caused by: com.sap.portal.desktop.BadDesktopException: Could not get desktop with URL portal_content/every_user/general/defaultAjaxframeworkContent/com.sap.portal.afpDesktop

SAP NetWeaver Enterprise Portal release independent

SAP NetWeaver, Application Server Java, Portal Runtime Error, irj/portal, portal_content/every_user/general/defaultAjaxframeworkContent/com.sap.portal.afpDesktop, PortalComponentException, BadDesktopException, , KBA , EP-PIN-NAV , Navigation , Problem