SAP Knowledge Base Article - Preview

3564034 - Issue with Unenrolling Participants from Webex Session in SAP SuccessFactors Learning

Symptom

After creating a Webex class, enrolling a user and then switching the instructor, any users that were enrolled prior to the instructor switch cannot be removed from the class. Errors presented:

  • Error message = Request processing failed; nested exception is com.plateausystems.elms.util.helper.ElmsUncheckedException: removeStudents
  • Caused by: java.lang.IllegalArgumentException: argument "content" is null


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning 2411

Keywords

KI2411, LRN-189801,webex, class, error, change, instructor, withdraw, user, remove,
, KBA , LOD-SF-LMS-VLS , Virtual Learning System , Known Error

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