SAP Knowledge Base Article - Preview

3564073 - Ship-To Involved Party Missing from Role-Based Recipients in Service Order (Autoflow)

Symptom

  • The Ship-To involved party is not displayed in the Role based for the Service Order Entity in SAP Service Cloud Version 2.
  • The absence of the Ship-To involved party in the Role based prevents the completion of necessary actions.


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Environment

  • SAP Service Cloud Version 2 1.0
  • SAP Sales Cloud Version 2 1.0 

Keywords

Ship-To, involved party, missing, Role based, Service Order Entity, SAP Service Cloud Version 2, no display, new requirement, system design, investigation. , KBA , CEC-CRM-SRVO , Service Order for SAP Sales/Service Cloud , Problem

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