Symptom
- When performing export/import activities, the error message 'System is currently locked by the service provider' is encountered.
- Before the scheduled upgrade during the weekend (on Friday), it is not possible to perform any extensibility or transport tasks.
Environment
SAP S/4HANA Cloud Public Edition
Cause
The message occurs because the upgrade for the S/4HANA Cloud release is scheduled for this weekend. During the upgrade deployment, changes to ATO-managed objects, such as Extensibility and Transports, are not possible.
The upgrade and hotfix schedule for S/4HANA Cloud systems can be found in:
- SAP S/4HANA Cloud, Public Edition, 2-System Landscape – Upgrade & Maintenance Schedule
- SAP S/4HANA Cloud, Public Edition, 3-System Landscape – Upgrade & Maintenance Schedule
The schedule indicates that the Test system upgrade is planned for the weekend. However, even though the deployment is scheduled for tomorrow, the preprocessing phase for the deployment begins today, making changes to Extensibility and Transports unavailable.
Resolution
During the preprocessing and deployment phases of a hotfix or upgrade deployment, changes to ATO-managed objects (e.g., Custom Form changes, Custom Business Logic or Objects, Custom CDS views) are not possible.
It is necessary to wait until the upgrade for the release is completed. The Transport Request can be imported after the upgrade, starting on Monday.
See Also
3126032 - Export/import Software Collections in S/4HANA Cloud - Frequently Asked Questions
3040585 - In-APP Extensibility and ATO transports are temporarily disabled - SAP for Me
3038415 - Key user extensibility in S/4HANA Cloud is temporarily disabled - SAP for Me
Keywords
System is currently locked by the service provider, Import Collection, Export Software collection, Upgrade, ATO-managed objects, Custom Form changes, Custom Business Logic or Objects, Custom CDS views, SAP S/4HANA Cloud, Public Edition, 2-System Landscape – Upgrade & Maintenance Schedule, SAP S/4HANA Cloud, Public Edition, 3-System Landscape – Upgrade & Maintenance Schedule, During the upgrade deployment, extensibility, transport tasks, S4_PC, S4_1C , KBA , BC-SRV-APS-EXT-SL , Manage and Import Software Collections , Problem