SAP Knowledge Base Article - Preview

3564134 - Error: 'Cannot Connect to Adaptive Processing Service', when creating a report based on a Universe (UNX) in Crystal Reports

Symptom

  • Error: 'Cannot Connect to Adaptive Processing Service'
  • Unable to create a report based on any Universe (UNX) in Crystal Reports.
  • When attempting to create a report based on a Universe (UNX), it displays the following error in the Query Panel, in Crystal Reports:

    'Cannot Connect to Adaptive Processing Service'


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Environment

  • SAP Crystal Reports 2020
  • SAP Crystal Reports 2025
      
  • SAP BusinessObjects Business Intelligence platform 4.3
  • SAP BusinessObjects Business Intelligence platform 2025

Product

SAP Crystal Reports 2020 ; SAP Crystal Reports 2025

Keywords

CR, UNX, Universe, Adaptive job server error  , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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