Symptom
In “Verify General Journal Entries” app, journal entry is directly posted without approval from administrator. The expected behavior is that journal entry should not be posted if administrator didn't approve the journal entry.
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Environment
SAP S/4HANA Cloud Public Edition
Cause
The workflow used in this issue has some incorrect configurations. The configurations of the workflow can be checked in “Manage Workflows for Journal Entry Verification - In General Ledger” app.
Resolution
Go to “Manage Workflows for Journal Entry Verification - In General Ledger” app, “Steps” tab.
Below is an example of standard configurations. Please adjust some of the configurations based on business requirements.
Step 1:
Step Type: Verify General Journal Entry
Recipients tab:
Role: Group 1 for Verifying G/L Journal Entries
Step to be completed by: Please select the option based on business requirement. This defines whether the approval means a journal entry has to be approved by all administrators in the group or the journal entry only has to be approved by one administrator.
Click “create” in step 1.
Click “create” to add step 2.
Step 2:
Step Type: Post General Journal Entry
Click “save” and activate the workflow.
Then the workflow should be working as expected, which means the journal entry will be in submitted status instead of posted status before being verified.
Keywords
Verify General Journal Entries, submit, post, status , KBA , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , FI-FIO-GL-TRA , Transaction Apps , Problem