SAP Knowledge Base Article - Public

3564181 - Internal Server Error 500 occurs while trying to view/edit the VAT return ID

Symptom

System crashes while trying to View/Edit the relevant VAT return under the Tax Management work center.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to Tax Management work center.
  2. Open the VAT Returns sub view.
  3. Select the relevant VAT return ID and give view/edit.
  4. The system crashes.

Cause

The issue arises due to the absence of a maintained subsidiary company name under the company tax arrangement for the Tax Authority maintained in the relevant VAT return ID.

When the system checks for the subsidiary company, it does not find any and leading to an internal server error.

Resolution

Follow below mentioned steps to clear the internal server error,

  1. Go to the Tax Management work center
  2. Go to the VAT return sub view.
  3. Search for the relevant VAT return ID and select the Tax Authority.
  4. Navigate to the company tax arrangement tab under the Tax Authority.
  5. Check for the company in the Subsidiaries sub tab.
  6. If the subsidiary company name is not maintained, either maintain the company or delete the row under Subsidiaries.
  7. Now VAT return ID becomes editable without any internal server error.

Keywords

Internal Server Error 500, VAT Return, Tax Management, Subsidiary Company, Tax Authority, System Crash, Company Tax Arrangement. , KBA , SRD-FIN-TAX , Tax Management , Problem

Product

SAP Business ByDesign all versions