3564223 - Error The Service Catalog Service Is Not Available. Contact SAP Support To Report This Issue

Symptom

When user edits or views an active Case Type in Settings, following error occurs - "The service catalog service is not available. Contact SAP support to report this issue."

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Error, Contact SAP Support, Tenant Refresh, Tenant Copy, Source system, Target system, Catalog, Case Types, Draft, New Version, Service Catalog, Cases , KBA , CEC-CRM-SCA , Service Catalog for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem

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