3564223 - Error The Service Catalog Service Is Not Available. Contact SAP Support To Report This Issue

Symptom

When user edits or views an active Case Type in Settings, following error occurs - "The service catalog service is not available. Contact SAP support to report this issue."

Environment

SAP Sales Cloud and SAP Service Cloud Version 2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions

Keywords

Error, Contact SAP Support, Tenant Refresh, Tenant Copy, Source system, Target system, Catalog, Case Types, Draft, New Version, Service Catalog, Cases, The service catalog service is not available. Contact SAP support to report this issue. , KBA , CEC-CRM-SCA , Service Catalog for SAP Sales/Service Cloud , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem

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