SAP Knowledge Base Article - Preview

3564310 - Error 500 on SubmitSearch API Call in SAP Customer Data Platform

Symptom

  • When calling the SubmitSearch API, a 500 Internal Server Error is received as a response.
  • The issue is present in both productive and test environments.
  • The associated error message to this issue is "Processing of message &1 stopped; message already in process".


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Environment

SAP Customer Data Platform

Product

SAP Customer Data Platform all versions

Keywords

SAP Customer Data Platform, SubmitSearch API, 500 Internal Server Error, case sensitivity, Postman, curl. , KBA , CEC-CDP , SAP Customer Data Platform , Problem

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