SAP Knowledge Base Article - Public

3564325 - Unable to import files in target tenant of SAP Analytics Cloud (SAC)

Symptom

  • Unable to import files through content network in target tenant of SAC
  • The imported files appear in the source tenant from where the files are exported.

Environment

SAP ANALYTICS CLOUD

  • Source tenant : 2025.1.1
  • Target tenant: 2024.25.2

Reproducing the Issue

  1. Login to source SAC tenant
  2. Navigate to transport > Export
  3. Create a new export and select required files
  4. Enter the export details along with target tenant details
  5. Click on Export
  6. Login to target SAC tenant
  7. Navigate to transport > Import
  8. Notice that the exported package does not appear here.

Cause

  • This is by design behavior
  • Importing system/target tenant is on an older version

Resolution

The source and destination systems need to be on the same quarterly version of SAP Analytics Cloud, or the following quarterly version. If the importing system is on an older version, the package won’t appear in the target tenant.

See Also

Keywords

transport, export, import, version, SAC , KBA , LOD-ANA-ACN , SAC Content Network , Problem

Product

SAP Analytics Cloud 1.0