SAP Knowledge Base Article - Public

3564408 - Retention Period for Financial and Tax Audit Relevant (Group Code - 01) is Greyed Out in SAP Business ByDesign

Symptom

The retention period for Financial and Tax Audit relevant (Group Code-01) cannot be modified as the field is greyed out.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Business Configuration work center
  2. Go to Overview view
  3. Search for Business Document Deletion – Retention Periods for Business Documents
  4. Select the option to Change Immediately
  5. Select Financial and Tax Audit Relevant (Group Code - G01)
  6. Observe the retention period field is greyed out

Cause

The retention period for financial and tax-relevant documents in SAP ByDesign cannot be adjusted directly by the user due to compliance with local financial and tax regulations.

Resolution

Raise a case with SAP, providing the following details to update the retention period from the backend:

  1. Tenant ID
  2. Current Retention Period
  3. Requested Retention Period
  4. Reason for the Change

Keywords

Retention Period, Financial Documents, Tax Audit Documents, Change Request, Compliance, Local Financial Regulations, Local Tax Regulations, Group code 01 , KBA , AP-RC-ILM , ByD,C4C,Travel: Information Lifecycle Management , Problem

Product

SAP Business ByDesign all versions