Symptom
The retention period for Financial and Tax Audit relevant (Group Code-01) cannot be modified as the field is greyed out.
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to the Business Configuration work center
- Go to Overview view
- Search for Business Document Deletion – Retention Periods for Business Documents
- Select the option to Change Immediately
- Select Financial and Tax Audit Relevant (Group Code - G01)
- Observe the retention period field is greyed out
Cause
The retention period for financial and tax-relevant documents in SAP ByDesign cannot be adjusted directly by the user due to compliance with local financial and tax regulations.
Resolution
Raise a case with SAP, providing the following details to update the retention period from the backend:
- Tenant ID
- Current Retention Period
- Requested Retention Period
- Reason for the Change
Keywords
Retention Period, Financial Documents, Tax Audit Documents, Change Request, Compliance, Local Financial Regulations, Local Tax Regulations, Group code 01 , KBA , AP-RC-ILM , ByD,C4C,Travel: Information Lifecycle Management , Problem