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SAP Knowledge Base Article - PreviewSymptom
If a Customer domain is to be used for sending emails through our mail infrastructure, the following DNS records are required:
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DNS A record
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DNS MX record
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SPF record
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DMARC record
By configuring these DNS records correctly, emails can securely and effectively be sent through our infrastructure while ensuring compliance with industry best practices.
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Environment
SAP SuccessFactors HCM
Keywords
DKIM, A Record, MX record, SPF record, DMARC record, Email security , KBA , LOD-SF-PLT-NOT , Email Notifications , How To
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