SAP Knowledge Base Article - Preview

3564672 - SSO to Crystal reports not working when login in with non-SAP users

Symptom

Single Sign-on (SSO) for viewing a Crystal report based in BW not working when login in with non-SAP (Enterprise, LDAP, Windows AD) credentials.
Error pops up :
The viewer could not process an event. The database logon information for this report is either incomplete or incorrect. []
---- Error code:0 [CRWEB00000119]


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Environment

  • SAP Business Objects Business Intelligence 4.x
  • Crystal reports

Keywords

SAP, mysapsso, crystal report, S4HANA

 

, KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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