SAP Knowledge Base Article - Preview

3564706 - The Value Help of Product Field in Ticket's Overview is not Listing the Blocked Product.

Symptom

In the product master data, if the status of product is blocked then it is not available to add within the ticket.


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Environment

SAP CLOUD FOR CUSTOMER.

Product

SAP Cloud for Customer core applications 2411

Keywords

Ticket, Product master data, Blocked Status, Advance Search , KBA , LOD-CRM-SRP , Service Request Processing , How To

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