SAP Knowledge Base Article - Public

3564818 - Error "failed to upload image" when trying to upload banner image

Symptom

user unable to upload a banner image

Environment

 SAP SuccessFactors HCM Core

Reproducing the Issue

 

  1. login  
  2. go to Manage Home Page -> Banner Image
  3. try to upload banner image
  4. error message shows: "failed to upload image"

 

 

Cause

missing permission "Company System and Logo Settings"

Resolution

Add the permission "Manage System Properties -> Company System and Logo Settings" which is also required for the user to upload image banner.

See Also

Configuring the Banner Image on the Home Page | SAP Help Portal

Keywords

Company System and Logo Settings, Manage System Properties, permission , KBA , LOD-SF-PLT-LHOM , Latest Home Page , Problem

Product

SAP SuccessFactors HCM Core all versions