Symptom
You want to replicate the Plant Information under Sales Data from ERP to C4C, under the Id mapping for integration, for "Mapping of" under the dropdown, there is no option called ERP Plant.
Environment
SAP Cloud For Customer
SAP ERP
Reproducing the Issue
- Log in to C4C
- Under the Administrator
- ID mapping for integration
- Edit ID Mapping for Integration
- Mapping of drop down
- ERP Plant missing
Cause
Scoping question for the plant under the business configuration -> Implementation project is missing
Resolution
Ensure the scoping question mentioned in the below path is enabled
Business Configuration >> Implementation Project >> Edit Project Scope >> Step3 >> Communication and Information Exchange >> Integration With External Applications and Solutions >> Integration of Master Data >> "Do you want to replicate plants from an external application to your cloud solution".
Keywords
ERP Plant , Id mapping for integration , scoping question , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , Problem