Symptom
A new user has been created through the Proaxia connector and is visible in both the database and on the Planning Board. However, when accessing 'Admin' > 'Users' > 'Persons' section, there is no person assigned to the new user, and 'no access' is displayed instead.
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Environment
SAP Field Service Management
Keywords
FSM, User Setup, Proaxia Connector, loginEnabled, Person Assignment, Loginable , KBA , CEC-SRV-FSM-ADM , FSM System Administration , Problem
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