SAP Knowledge Base Article - Preview

3565023 - Profanity Check Process for Inbound Email Reply

Symptom

The profanity check process does not trigger when trying to send a reply to an inbound email using profanity words


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Profanity check, Ticket, Inbound Email, Outbound Reply , KBA , LOD-CRM-SRP , Service Request Processing , Problem

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