SAP Knowledge Base Article - Preview

3565052 - Solution Manager Suddenly Stopped Sending EWA Emails in PDF Format to Email Recipients

Symptom

  • EarlyWatch Alert (EWA) reports for systems that were configured in Solution Manager to send PDF format reports to specific recipients are no longer being received by email
  • The EWA reports were previously received weekly by email without any issues
  • Email recipients for EWA emails are already configured in solman_setup
  • No recent configurations were changed in Solution Manager, but emails stopped suddenly
  • No record of EWA being sent in transaction SOST
  • EWA emails for other file formats (e.g. MS Word, HTML) are still being received by email recipients


Read more...

Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

EarlyWatch Alert, EWA, email, reports, not received, SAP Solution Manager, SM:EXEC SERVICES, job, schedule, run, email recipient configuration, solman_setup , KBA , SV-SMG-SER-EWA , EarlyWatch Alert , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.