3565052 - Solution Manager Suddenly Stopped Sending EWA Emails in PDF Format to Email Recipients

• EarlyWatch Alert (EWA) reports for systems that were configured in Solution Manager to send PDF format reports to specific recipients are no longer being received by email
• The EWA reports were previously received weekly by email without any issues
• Email recipients for EWA emails are already configured in solman_setup
• No recent configurations were changed in Solution Manager, but emails stopped suddenly
• No record of EWA being sent in transaction SOST
• EWA emails for other file formats (e.g. MS Word, HTML) are still being received by email recipients

SAP Solution Manager 7.2

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