Symptom
When performing a replication from FSM to C4C. At the Web Service Message Monitoring you notice the following error message:
Action FINISH_FULFIL_PROCESS not possible action is disabled
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2411
Keywords
CSI; Ticket; Activity; Core Systems; , KBA , LOD-CRM-SRP , Service Request Processing , How To
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