Symptom
Error message "Assertion failed: Event handler does not provide handleEvent function in addEventListener" appear when click on 'Forgot Password'
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Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Go to Login Page (PWD Login)
- Click on "Forgot Password?"
- Error: Assertion Failed: Event handler does not provide handleEvent function in addEventListener
Cause
An incorrect custom page has been configured for the "Custom Password Help Page."
Resolution
Please enable the Use default Page option for the 'Custom Password Help Page,' or Update the correct HTML code in the 'Custom Password Help Page.'
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See Also
Keywords
Error message appear when click on 'Forgot Password',Error: Assertion Failed , KBA , LOD-SF-PLT-PWD , Password Policy Settings & Reset Password , How To