Symptom
- The attachment disappears when the workflow is resubmitted after an attachment is added during the hiring process
- Only for Onboarding 2.0 candidate
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to Manage Pending Hires.
- Navigate to the Draft (Onboarding) tab.
- Search for the specific user.
- Submit the Hire.
- Proxy as the approver and go to the workflow of the specific user.
- Click on resubmit.
- Return to the workflow as an admin.
- Notice that the attachment is no longer present in the workflow after resubmission.
Resolution
The fix for this issue is planned to be deployed on 2505.8 (2502 release)
For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.
Workaround:
If the workflow is sent back and the initiator wants to resubmit the workflow upload the attachment to the workflow in the workflow detail page and click approve.
See Also
Keywords
SAP SuccessFactors, Employee Central, Manage Pending Hires, Workflow, Attachment, Disappearing, Resubmit, Hiring Process, Onboarding, ECT-247415, EC, OBX, 2.0, Onboarding 2.0, Upload, Sent Back, Send Back, resubmitted , KBA , LOD-SF-EC-INT , Manage Pending Hires (Integration RCM/ ONB/ OBX + UI) , Known Error