SAP Knowledge Base Article - Public

3565380 - Incorrect Calculation of Absence Hours in SAP SuccessFactors Employee Central Time Management

Symptom

  • In SAP SuccessFactors Employee Central, the system incorrectly calculates the amount of absence hours for employees.
  • The issue arises when an employee records a break and the system additionally deducts break time from the absence.

Environment

  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Employee Central Time Off

Reproducing the Issue

  1. An employee has a Planned Working Time from 08:00 to 20:00 and a Dynamic Break of 60 minutes after 6 hours of work.
  2. The employee records a Working Time of 5:37 hours and a Break of 1:00 hour.
  3. The employee records a Vacation from 02:30 PM to 08:00 PM.
  4. The system incorrectly calculates the Vacation as 5 hours instead of 5.5 hours.

Cause

The system does not consider recorded attendances when calculating absences. It generates breaks as if the full work schedule is worked. Therefore, if there is only an afternoon absence, the system deducts breaks from the absence even though no other record exists. This is an system behavior but we have a planned fix.

Resolution

The planned fix is for release b2511.

 Please follow this KBA for updates.

See Also

Refer to SAP Knowledge Base Article KB0754450 - "Minimum Dynamic Break Deduction on Partial Day Absences" for additional information.

Keywords

SAP SuccessFactors, Employee Central, Time Management, Absence Calculation, Incorrect Calculation, Payroll Processing,Local Labor Law, Czech Republic, Dynamic Break, Planned Working Time, Vacation. , KBA , LOD-SF-EC-TIM , Time Off , Problem

Product

SAP SuccessFactors Employee Central all versions