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3565384 - How to use report CHECK_CM - FSCM version

Symptom

  • A sales order or delivery is passing the credit check unexpectedly or is blocked even if the customer credit limit is not exceeded.
  • During the processing of a sales document a message regarding credit check or credit limit comes up and further clarification is needed.
  • It is unclear how a sales document updates the credit data or a sales document is not updating the credit data as expected.
  • A tool to review the credit master data, credit check, credit value update relevant information in sales documents is needed.

Attention: This KBA is about the SAP Credit Management (FSCM) version of CHECK_CM report on S/4HANA systems. For ECC see KBA 1479897

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • Sales and Distribution (SD) 
  • Logistics Execution (LE)
  • SAP ERP Central Component
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition all versions ; SAP S/4HANA all versions

Keywords

CHECK_CM, troubleshooting, credit master, credit status, credit update, determining credit control area, risk category, CMPRE, CMGST, KNKLI, KKBER, configuration checklist, OVAK, OVAD, UKM_BP, SD_DETERMINE_KKBER, CMPS_CM, FSCM, UKM_, UKM_ITEM, UKM000, UKMBP_CMS, UKMBP_CMS_SGM , KBA , SD-BF-CM , Credit Management , FIN-FSCM-CR , Credit Management , How To

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