Symptom
- A sales order or delivery is passing the credit check unexpectedly or is blocked even if the customer credit limit is not exceeded.
- During the processing of a sales document a message regarding credit check or credit limit comes up and further clarification is needed.
- It is unclear how a sales document updates the credit data or a sales document is not updating the credit data as expected.
- A tool to review the credit master data, credit check, credit value update relevant information in sales documents is needed.
Attention: This KBA is about the SAP Credit Management (FSCM) version of CHECK_CM report on S/4HANA systems. For ECC see KBA 1479897.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Read more...
Environment
- Sales and Distribution (SD)
- Logistics Execution (LE)
- SAP ERP Central Component
- SAP S/4HANA
- SAP S/4HANA Cloud Private Edition
Product
Keywords
CHECK_CM, troubleshooting, credit master, credit status, credit update, determining credit control area, risk category, CMPRE, CMGST, KNKLI, KKBER, configuration checklist, OVAK, OVAD, UKM_BP, SD_DETERMINE_KKBER, CMPS_CM, FSCM, UKM_, UKM_ITEM, UKM000, UKMBP_CMS, UKMBP_CMS_SGM , KBA , SD-BF-CM , Credit Management , FIN-FSCM-CR , Credit Management , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.