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3565422 - Error: S4 system response is FAILED ErrorCode: 500 ErrorResponse: .. Suggested Action: Document failed to deliver to S4HANA System ErrorCode: CIG-PLT-00649 

Symptom

While I send the price to the external system after awarding the supplier or send CLID / Contract, the Document type SupplierQuotation / ContractRequestServices fails in Transaction Tracker with the Error: S4 system response is FAILED ErrorCode: 500 ErrorResponse: .. Suggested Action: Document failed to deliver to S4HANA System ErrorCode: CIG-PLT-00649


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Environment

  • SAP ERP Central Component (ECC)
  • SAP S/4HANA

Product

SAP Ariba Sourcing, cloud edition all versions ; SAP Integration Suite, managed gateway for spend management and SAP Business Network all versions

Keywords

Cig, src, application.messaging.channels.ws.enableuuidcontentId, ismg, fault: could not send message., cause: java.net.unknownhostexception, java.net.unknownhostexception , KBA , BNS-ARI-CI-SRC , Managed Gateway for Sourcing Integration , Problem

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