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SAP Knowledge Base Article - PreviewSymptom
The button "collapse left and right panels" and the button "collapse side panels" on Case screen seem to have the same functionality.
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Environment
Product version: SAP Sales Cloud and SAP Service Cloud Version 2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Case, Button, Collapse, Left, Right , KBA , CEC-CRM-CAS , Case Management for SAP Sales/Service Cloud , Problem
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