SAP Knowledge Base Article - Preview

3565474 - The signature user could not be determined for role EMPLOYEE_CUSTOM_MANAGER - Onboarding

Symptom

The Complete e-Signature step is not triggered.

Business Process error:

Document Flow (1)
Document assignment
The signature user could not be determined for role EMPLOYEE_CUSTOM_MANAGER

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

onboarding, onboarding 2.0, obx, complete e-signature, e-signature, not triggered, document flow, The signature user could not be determined for role EMPLOYEE_CUSTOM_MANAGER, EMPLOYEE_CUSTOM_MANAGER, picklist, jobRelType , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem

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