3565551 - Onboardee e-signed the forms but the task is still showing as due in the dashboard - Onboarding

Onboardee E-signed the forms but the task is still showing as in progress or overdue in the Onboarding Dashboard. Using embedded signature.

SAP SuccessFactors Onboarding

1. Login as onboardee
2. Onboarding checklist > E-signature
3. See the forms have been signed
4. Admin / Hiring Manager checks the Onboarding Dashboard
5. E-Signature task is still Overdue for the candidate 

Forms were signed but not fully sent.

1. Onboardee needs to access Onboarding Checklist
2. E-Signature task
3. See that all forms have E-Signature task completed
4. Click on "Send Your Application"
5. After the above has been done, in the onboarding dashboard the E-Signature task is marked as completed

If you are using DocuSign, refer to KBA 3536132 - e-Signature status not updated automatically after document completion via DocuSign - Onboarding.

KBA 3536132 - e-Signature status not updated automatically after document completion via DocuSign - Onboarding.

E-signature, e-sign, overdue, Send Your Application , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem