Symptom
Onbordee E-signed the forms but the task is still showing as in progress or overdue in the Onboarding Dashboard. Using embedded signature.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Login as onbordee
- Onboarding checklist > E-signature
- See the forms have been signed
- Admin / Hiring Manager checks the Onboarding Dashboard
- E-Signature task is still Overdue for the candidate
Cause
Forms were signed but not fully sent.
Resolution
- Onbordee needs to access Onboarding Checklist
- E-Signature task
- See that all forms have E-Signature task completed
- Click on "Send Your Application"
After the above has been done, in the onboarding dashboard the E-Signature task is marked as completed.
Keywords
E-signature, e-sign, overdue, Send Your Application , KBA , LOD-SF-OBX-DOC , Generation of Documents using PFS , Problem
Product
SAP SuccessFactors Onboarding