SAP Knowledge Base Article - Preview

3565584 - E-mail Campaigns are not reaching user's Inbox

Symptom

When sending e-mail Campaigns, even though in C4C it was finished successfully, the e-mails are coming to Spam or Junk folder instead of the Inbox.


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Gmail, hotmail, @gmail.com, @hotmail.com, @outlook.com, @yahoo.com, email, Microsoft, Google mail, recipient, sender, receiver, provider, sub-domain , KBA , LOD-CRM-MKT-CAM , Campaigns , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.